Take a look at our latest article by Forbes

Privacy Policy

HWY LABS, INC.

PRIVACY POLICY

Last Updated: December 2020

1. INTRODUCTION

Protecting your privacy is really important to us. Accordingly, Hwy Labs, Inc., doing business as Hwy Haul (“Hwy Haul,” “we,” or “us”) provides this Privacy Policy (“Policy”) to explain our practices regarding the collection, use, and disclosure of information when you use our Platform and Services.

Unless defined otherwise, all capitalized terms have the same meaning as in our Terms of Use.

BY ACCESSING OR USING OUR WEBSITE, PLATFORM, AND SERVICES, YOU AGREE TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE, DO NOT ACCESS OR USE OUR SERVICES.

Questions may be sent to privacy@hwyhaul.ai.

2. WHAT INFORMATION DO WE COLLECT?

Information You Give Us

We collect information you provide directly to us when registering, requesting services, submitting shipments, communicating with support, or otherwise using the Platform.

  • Personal Identifiable Information (PII): name, address, phone number, SSN, ratings, photographs, employer, job title.
  • Company Information: company name, contact details, physical address.
  • Shipper Information: shipment details including pickup, delivery, cargo, value, and rates.
  • Carrier Information: bids, vehicle data, insurance, compliance information.
  • Driver Information: CDL, MC number, location data, insurance, and uploaded files.
  • Location Information: real-time or approximate location via GPS, IP, or WiFi.

Automatic Information Collection

  • Usage data, logs, preferences, and communications
  • Device and browser information
  • Metadata and stored file information
  • Precise or approximate location data

3. HOW DO WE COLLECT INFORMATION?

  • Directly from Users during registration or support requests
  • Automatically through use of the Platform
  • From third parties you authorize (shippers, carriers, drivers)

4. HOW WE USE YOUR INFORMATION

We do not sell user data.

  • Provide and improve Services
  • Personalize user experience
  • Process payments and invoices
  • Maintain security and compliance
  • Communicate updates and promotions

You may opt out of marketing emails at any time by following email instructions or contacting privacy@hwyhaul.ai.

5. INFORMATION DISCLOSURE

We may share non-identifiable aggregated data. Personally identifiable information is only disclosed:

  • As required by law or legal process
  • To protect rights, safety, or property
  • With service providers supporting operations
  • In connection with mergers or asset transfers
  • With your explicit consent

6. COOKIE POLICY

We use cookies and similar technologies to analyze usage and improve advertising performance. You may disable cookies via browser settings, though some features may not function properly.

7. ACCESSING AND CORRECTING INFORMATION

You may review or update your information via your account or by emailing privacy@hwyhaul.ai.

8. THIRD-PARTY DATA COLLECTION

Third parties such as analytics providers or advertisers may collect data independently. Their practices are governed by their own privacy policies.

9. ANTI-BRIBERY

Hwy Haul complies with all applicable anti-bribery and anti-corruption laws including the FCPA.

10. CHILDREN UNDER 13

Our Services are not intended for children under 13. If such data is discovered, it will be deleted.

11. CALIFORNIA PRIVACY RIGHTS

California residents may request disclosure information by emailing privacy@hwyhaul.ai.

12. CALIFORNIA CONSUMER PRIVACY ACT (CCPA)

  • Right to know what personal data is collected
  • Right to delete personal data
  • Right to opt out of data sales
  • Right to non-discrimination

Requests may be sent to privacy@hwyhaul.ai or by mail to: Privacy Officer, 900 Lafayette St, #307, Santa Clara, CA-95050.

13. CANADIAN USERS (PIPEDA)

Canadian users have rights to access, correct, and delete personal data under PIPEDA.

14. DATA SECURITY

We use commercially reasonable safeguards including SSL encryption and secure servers. No system is completely secure; users share responsibility for account security.

15. INTERNATIONAL USE

Services are intended for use in the United States. Users accessing from other countries consent to data transfer to the U.S.

16. CHANGES TO THIS POLICY

We may update this Policy at any time. Continued use constitutes acceptance of changes.

17. CONTACT US

Email: privacy@hwyhaul.ai
Address: 2635 N First St, Suite 236, San Jose, CA 95134 USA

X

Request Demo

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
X